Privacy Policy

Last Updated:10 March 2025

1. Introduction
Welcome to WWC. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when using our WhatsApp Business API services.

2. Information We Collect
We may collect the following types of information when you use our services:

Personal Data: Name, phone number, and other details provided by users.
Messages & Interactions: Data sent and received through our WhatsApp Business API.
Usage Data: Log data, including IP addresses, timestamps, and interaction history.
3. How We Use Your Information
We use your information to:

Provide messaging services via WhatsApp.
Respond to customer inquiries and support requests.
Improve our chatbot and automated responses.
Comply with legal and regulatory requirements.
4. Data Sharing & Third-Party Services
We do not sell or share personal data with third-party marketers. However, we may share data with:

Meta (Facebook, WhatsApp) APIs for processing messages.
Service Providers assisting in hosting and message delivery.
Legal Authorities, if required by law.
5. Data Storage & Security
All messages and user data are stored securely.
We follow industry standards to protect your information.
Data is encrypted during transmission via secure protocols.
6. User Rights
You have the right to:

Request access, correction, or deletion of your personal data.
Opt-out of WhatsApp messaging by contacting us.
Withdraw consent for data processing.